Communicate and coordinate with tenants, vendors and building staff.
Develop effective working relationships with customers to establish a point of contact for future requests for information, service or assistance.
Prepare and input tenant and vendor billings. Process accounts receivable including the timely application of cash and credits on a daily basis.
Prepare Tenant Service Requests (TSR’s), prioritize and/or refer within appropriate timeframe based upon the urgency of the order, and input into the tenant service request system accurately and within designated timeframe.
Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system. Prepare accurate correspondence to tenants to request certificates in a timely manner.
Coordinate tenant events as delegated by General Manager and Property Manager.
Essential Skills and Qualifications:
Minimum three years administrative and customer service experience in a professional business environment, preferably in the property management field.
Minimum one year administrative experience in the property management industry.
Ability to plan and prioritize work activities effectively. Ability to move between tasks and remain focused.
Ability to communicate effectively both orally and in writing.Experience with Yardi desirable.
Intermediate to Advanced proficiency with Microsoft Word and Microsoft Excel.
Microsoft Publisher, Yardi, and Angus experience preferred.
General Knowledge of Accounts Payable and Accounts Receivables, as well as accounting principles, as applied to property management, budget preparation and maintenance of building accounts highly desirable.
Shorenstein is one of the country’s oldest and most respected real estate organizations active nationally in the ownership and management of high-quality office and residential properties. Due to its success over many years and multiple real estate cycles, Shorenstein has established its reputation as a creative and knowledgeable investor. The company is privately owned and is headquartered in Sa...n Francisco. The company’s current portfolio totals 21.3 million square feet in 16 markets, with a gross value of $7.1 billion.
Shorenstein is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), status as a protected veteran, disability, genetic information, or any other statuses protected by law.
Shorenstein will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.